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Contact us

 

Our aim is to respond to you within 2 working days. Please add as much information as possible, including a full location address and any reference numbers. 

 

Office hours

  • 8.30am - 5.00pmMonday - Thursday
  • 8.30am - 4.30pmFriday

Where to find us

 

Tandridge District Council

8 Station Road East

Oxted

Surrey

RH8 0BT

For directions please see Google maps.

Telephone: 0330 024 9355

Linkedin: Southern Building Control Partnership | LinkedIn

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Protecting your data

We know how important keeping your personal data secure and safe is. We only collect and keep personal information about you so we can provide the services you need.

Compliments, Comments or Complaints  

We aim to provide excellent service and welcome your compliments, comments or complaints. This will help us to know when you think we have done well and where you think we could do better. We will make sure your compliments are passed on and look carefully at your comments and complaints to see where we could make improvements.

If we do get something wrong, we want to be able to put it right. If you wish to comment about any aspect of our service please use the contact form on this page and we will respond within 2 working days, Monday to Friday, or call us on 0330 024 9355.

We expect that the majority of issues will be resolved informally however if you are still not satisfied that your issue has been satisfactorily resolved, and you wish to make a formal complaint please visit your local authority's website using the links below for further information.

How to complain to:

Mole Valley District Council

Reigate and Banstead Borough Council

Tandridge District Council

 

Polite Notice

We kindly ask that all telephone conversations with our team are conducted respectfully and courteously.

Aggressive, rude, or abusive language will not be tolerated. Our staff are here to help and will be happy to assist you—respectful communication allows us to serve you better.

Thank you for your understanding and cooperation.